Marketing and Advertising
- Website: We utilize one of the top user-friendly (UI) website's to produce a website that will motivate potential guests to book as a result of easy navigation, inspiring photos, and compelling information such as island attractions. Our goal is to provide potential guests with an informative user-friendly website to encourage them to return repeatedly in their quest for vacation properties. Our website has the capability to allow a guest to reserve a property online offering potential guests hassle-free methods for booking a vacation. Additionally, we provide a wealth of information about the island including island events, island activities, and the island’s beach rules and regulations.
- Advertising Sites: In order to give your property maximum internet exposure, our properties are listed on various frequently visited property advertising websites and web-pages.
- Airbnb is an Online Travel Agency we don't advertise on but will utilize at an owner's request.
Owner Support Services
AIVR seeks to offer exceptional support to our property owners by committing to the following services.
- Maximizing rental income according to the owner’s goals for the property
- Offering a competitive, low commission structure to reduce costs
- Providing exceptional care, maintenance, and protection for your property
- Determining the appropriate marketing plan to meet owners’ goals and needs
- Photographing the owner’s property and developing an attractive website presentation for the property
- Producing a monthly owner’s statement of all revenues and expenses including copies of all nonrecurring invoices
- Providing an opportunity for automatic direct deposit of rental funds into an owner\s checking account
- Paying bills associated with recurring vendor support services free of charge
- Seeking reputable vendors for property maintenance including comparing quotes for best price
- Coordinating deliveries of furniture, appliances, and services such as cable, phone, internet, and electric
- Offering feedback to owners on the status of their property including suggestions for upgrades and improvements
- Collecting all guest taxes due and paying required state and local taxes
- Producing a year-end 1099 form for owner verification and eventual filing to the IRS
- Coordinating all cleaning services for the property including departure cleans and an annual deep clean
- Securing security passes if applicable for certain properties
- Providing the owner with detailed reservation data and owner statement information via our advanced website
- Coordinating with real estate agents for property viewing by prospective buyers
AIVR is committed to assuring your property’s readiness for guests through the highest level of diligent service.
- Inspection of all properties before a guest arrives and following their departure
- Periodic inspection of properties during times of property vacancy
- Establishing and maintaining exceptional property set up to accommodate rental guests such as appropriate inventories of kitchen supplies
- Inspection and suggestions for maintaining security and limiting property damage
- Assuring TV and internet services are functioning properly
- Securing property in case of a hurricane when time permits
Reservation and Guest Support Services
AIVR will handle all guest inquiries with the utmost courtesy and professionalism. We will fully inform guests of all procedures to ensure a problem-free vacation.
- Receive reservation inquiries and market your property to potential guests
- Secure deposits, credit card, and contact information, and explain cancellation policies to the guests
- Provide rental contracts to the guests in a timely manner with detailed instructions for their completion
- Process all payments, provide guests receipts, and maintain communication with rental guests
- During the course of their stay, guests may have additional questions or issues that we will always be available to resolve in a timely manner
- We provide an after-hours phone number where guests can reach a staff member 24/7 every day of the year that can address most, if not all, situations
As an owner(s), you can rest assured that we'll treat your property like it's our own. Maintenance issues will not only be addressed, but they’ll also be done in a timely and low cost efficient/effective manner.
We're the new kids on the block (as one might say) a Top-Notch Property Management Company, a trustworthy Cleaning Company and Maintenance Company all coupled into one company that handles all of your Vacation Rental needs/issues fast and efficiently.